Helpful IRS Assistance
If you have an amendment in progress and want to get an update on the status MacTax Solutions has helpful IRS resources
For general questions regarding you CA State Tax Return
CA State FTB: 1-800-852-5711
For general questions regarding your Federal Tax Return
Follow easy instruction to speak with a "live" IRS agent
To speak with a "Federal" agent chose language press 1 English or 2 Spanish.
System will give you options.
Once they ask first question press options accordingly for each step.
Then following steps:
Press option 2
The system will ask you to enter your social twice, but don’t enter. Do not enter the Social Security number
They will ask twice then give you other options
Select option 2
Wait to speak with an agent